Question 1

How do I place an order?

Accepted Answer

Browse our collection, then contact us by phone, WhatsApp, Facebook or TikTok. We'll confirm price, colour, size and delivery date with you before anything is dispatched.

Question 2

Do you deliver across the whole UK?

Accepted Answer

Yes — we deliver across UK mainland. For the Highlands, islands and Northern Ireland, please contact us for a personal quote.

Question 3

How long does delivery take?

Accepted Answer

Most in-stock items are delivered within 3–10 working days. Bespoke or made-to-order pieces can take 2–4 weeks — we'll always confirm the timeline before you commit.

Question 4

Do I have to pay online?

Accepted Answer

No. We accept Cash on Delivery on all orders — we agree everything with you first, then dispatch. Pay when your furniture arrives.

Question 5

Are your products guaranteed?

Accepted Answer

Yes. Frames come with a minimum 12-month guarantee, and many products are covered for longer. Full details are provided with your order confirmation.

Question 6

Can I see fabric samples before ordering?

Accepted Answer

Absolutely — message us on WhatsApp and we can send close-up photos or arrange samples for larger orders.

Question 7

Do you offer assembly?

Accepted Answer

Yes, assembly is available on request for beds, wardrobes and dining sets. Let us know when you enquire.

Frequently asked questions